To our valued guests & team members,At the Banff Park Lodge and Bow View Lodge we are committed to providing a safe and secure environment for our guests, colleagues, and community. We are dedicated to enhancing our rigorous protocols; ensuring all surfaces are thoroughly cleaned, disinfected, and sanitized. The hotels and each operating department have their own set of protocols and we are actively monitoring, refining, and evolving our policies to keep health and safety our first priority.
We are growing & redefining services, always aiming for one step further to ensure you not only feel safe but reassured when you visit with us. We are excited to welcome you back to the Banff Park Lodge & soon to re-open Bow View Lodge. With service being at the core of our personalities we are looking forward to spending time with you again, safely & securely.
See you soon,
Our Health Protection Plan was created and put in place to help with the reassurance and well-being of our guests, colleagues, and community at the Banff Park Lodge & Bow View Lodge. Making sure support is available to all, and health & safety stays at the forefront of our business practices.
We have opened our pools & gym under the guidance of Alberta Health Services. Limited capacity & further cleaning procedures have been put in place to keep you safe. Please check in with front desk to secure you and your family a spot to enjoy our facilities.
Hygiene and cleanliness remain our top priority throughout every facet of our operations. We believe in responsible safe travel while staying vigilant and following the recommended procedures and protocols by the Government of Canada and Canadian Health Authorities. We will continue to adjust procedures in accordance with health & safety recommendations. These procedures include (but are not limited to):
Our Health Protection Plan continues to evolve constantly and policies and procedures are revisited and updated regularly in active response to new guidelines and best practices. For further information please contact us directly: COVID-19 Info ContactThe Banff Park Lodge adheres to all COVID guidelines outlined by the Province of Alberta, Alberta Health Services, and local authorities