Banff Park Lodge takes pride in its range of services and practical amenities that help guests feel right at home.
Visitors travelling for business or leisure will appreciate the range of services that enhance the comfort, convenience and security of their stay.
Whether you need to escape after a long business meeting or relax after an exhausting mountain hike we offer a large Jacuzzi or, for something quieter, a large hot bath to ensure you are winding down. Follow that with an invigorating swim in the adjacent heated indoor pool and you will feel your body renew itself.
In addition you can feel the warmth and soothing comfort surround your body in our steam room. With temperatures up to 48 degrees Celsius (120 degrees Fahrenheit), our steam room is not only a pleasure on cold winter days, but everyday!
You don’t have to miss out on your daily work out! Visit our exercise area and keep in shape on a treadmill, stationary bike, or with an elliptical trainer. While working through your routine, keep up with news, sports, or your favorite TV program on our flat screen television.
The recreation facilities are open daily from 6 am to midnight. Adult only time from 6 am till 8 am and again from 9 pm till midnight.
We offer two acres of heated underground parking space where the height clearance is 6 feet. You can choose to park your vehicle yourself or let us valet park it for you (daily fees apply). For larger vehicles we offer limited on-site parking behind the hotel. Winter plug-ins are available. As part of our commitment to the environment, Banff Park Lodge is proud to offer an electric vehicle charging station for your convenience.
Several on-site shops, including fashion outlets and newsstand shop (with limited postal service) are available for your shopping pleasure. A wide variety of international shops are available within a two-minute walk.
Concierge services are available 24 hours a day to help you with your luggage, take care of your holiday needs, and help you plan your day’s activities.
Same-day dry cleaning service is available for your convenience (except on Sundays and Statutory holidays). The hotel has self service coin operated washers and dryers available on the premises for your convenience. Laundry detergent provided.
Complimentary secure ski, snowboard and bicycle storage is available in designated areas. Please ask our concierge for assistance with your sport equipment.
For transportation to and from the Calgary International Airport (YYC) we recommend the Banff Airporter. Visit www.banffairporter.com for further information.
During the ski season shuttle buses to the ski resorts are included with your hotel ski package. Convenient pick up and drop off at our front door is available several times each day in the ski season.
Taxis and limousines services are readily available; please contact the concierge if a booking is required.
We want our guests to feel secure when staying with us. For that reason we offer 24-hour security and duty managers on premises.
If you are traveling alone and wish to secure a room on a higher floor, please contact us in advance or let us know during your check in.
The entire complex has a sprinkler system, heat and smoke detectors, and meets the Alberta building standard requirements.
All guest rooms have complimentary in-room safes big enough to store a laptop and other valuables. Complimentary safety deposit boxes in various sizes are available at the Front Desk.
Sorry, we do not allow pets. However, our sister property the Homestead Inn does allow pets. Please follow this link to their pet information.