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Amenities & Services

An Enjoyable Stay

Banff Park Lodge takes pride in its range of services and practical amenities that help guests feel right at home.

Visitors travelling for business or leisure will appreciate the range of services that enhance the comfort, convenience and security of their stay.


Complimentry Wi-Fi available in all guest rooms and throughout the hotel

Recreation Facilities

Banff Park Lodge Recreation Facilities

Our pool facilities are by appointments only. Pool opening hours:

Monday 1 pm- 11 pm

Tuesday to Sunday 8 am - 11 pm

30-minute pool time slots can be reserved at front desk in-person only. Each time slot is limited to members of the same household, or to people living alone with up to 2 close contacts. We take same-day pool reservations starting at 7 am. Each household or cohort can only book a maximum of one time slot per day. Pool time slots cannot be reserved over the phone, email or online. Steam room and fitness centre remain closed. Pool booking procedures are subject to change.

Fitness Room

Banff Park Lodge Fitness Room

Our fitness room is currently closed.


Banff Park Lodge Parking

We offer two acres of heated underground parking space where the height clearance is 6 feet. You can choose to park your vehicle yourself or let us valet park it for you (daily fees apply). For larger vehicles we offer limited on-site parking behind the hotel. Winter plug-ins are available. As part of our commitment to the environment, Banff Park Lodge is proud to offer an electric vehicle charging station for your convenience.

In-Hotel Shopping

Banff Park Lodge In-Hotel Shopping

Several on-site shops, including fashion outlets and newsstand shop (with limited postal service) are available for your shopping pleasure. A wide variety of international shops are available within a two-minute walk.


Banff Park Lodge Concierge

Concierge services are available 24 hours a day to help you with your luggage, take care of your holiday needs, and help you plan your day’s activities.

Sports Equipment Storage

Banff Park Lodge Sports Equipment Storage

Complimentary secure ski, snowboard and bicycle storage is available in designated areas. Please ask our concierge for assistance with your sport equipment.


Banff Park Lodge Transportation

For transportation to and from the Calgary International Airport (YYC) we recommend the Banff Airporter. Visit for further information.

During the ski season shuttle buses to the ski resorts are included with your hotel ski package. Convenient pick up and drop off at our front door is available several times each day in the ski season.

Taxis and limousines services are readily available; please contact the concierge if a booking is required.

Safety & Security

We want our guests to feel secure when staying with us. For that reason we offer 24-hour security and duty managers on premises.

If you are traveling alone and wish to secure a room on a higher floor, please contact us in advance or let us know during your check in.

The entire complex has a sprinkler system, heat and smoke detectors, and meets the Alberta building standard requirements.

All guest rooms have complimentary in-room safes big enough to store a laptop and other valuables. Complimentary safety deposit boxes in various sizes are available at the Front Desk.

Sorry, we do not allow pets. However, our sister property the Homestead Inn does allow pets. Please follow this link to their pet information.