I wanted to drop you a line to let you know that the staff of the Banff Park Lodge were fabulous and everything went very well.
The participants loved the Banff Park Lodge and we wanted to thank all the staff who helped make this such a success from our Conference Service Manager who helped me coordinate this event; the Catering Manager and his staff, the Chef for absolutely wonderful food and presentation, the front desk staff and concierge staff for their help and the list could go on and on. The Glacier Room and the Summit Room were perfect and we couldn't have asked for anything better.
Not sure if anyone mentioned this to you, but Saskatchewan was so impressed they think that since they have to host the event next year that they should hold it at the Banff Park Lodge! Don't be surprised if you hear from them.
Thank you again for all your help and please pass on our appreciation to all the staff at the Banff Park Lodge
C.D. Alberta Treasury Board, Western Comptrollers' Conference 2009
...I am sorry but my survey will not be very critical as my experience at your facility was excellent, every aspect of it.
Thank you to all your staff from room staff to Bellmen.
U.C., Rural Anesthesia Conference 2009
Attached you will find the "Client Critique" for our November Conference at the Banff Park Lodge.
Once again you will note "top marks" in every category. This truly is one of the easiest critique's to complete. Year after year we continue to benefit from the excellent management and staff at the Banff Park Lodge. The consistency and professionalism of your management staff is a real asset to the smooth running of our conference. Your team is to be highly commended. We thoroughly enjoy our working relationship.
D.D., Christian & Missionary Alliance
The service was excellent. All of your hotel staff were friendly, accommodating and efficient. It was an excellent weekend and all our staff who attended had a great time. Our Conference Service Managers were excellent to deal with and I would recommend this hotel to everyone.
S.S., Peace Hills General Insurance Christmas Party
It was a great experience staying at the Banff Park Lodge. To date it is the best facility with the best customer service that I've set up a meeting in.
H.W., Royal Canadian Mounted Police, September 2008
As a meeting convener, the Banff Park Lodge is my favorite place to have a meeting. It can be stressful making sure all of my delegates are taken care of and ensuring that everything will be in place when we have a meeting.
All the logistics of our meeting were in place and last minute changes were accommodated in a friendly and helpful manner. The Banff Park Lodge made sure that my arrangements were looked after so that I could make sure my delegates were looked after, and I certainly appreciate it.
H.G., Alberta Sport, Recreation, Parks & Wildlife Foundation, November 2008