Contact Us

Banff Park Lodge Resort Hotel and Conference Centre

222 Lynx Street P.O. Box 2200
Banff, Alberta, Canada T1L 1K5

Reservations Office
Reservations can be made 24 hours a day; either through our Central Reservations office, available 7 days a week during business hours, or through our friendly Front Desk after hours.

E-mail: info@banffparklodge.com
Toll free: 1-800-661-9266 option 1
Fax: 1-403-762-3553
Main Hotel: 1-403-762-4433


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Front Office
Open 24 hours. For inquiries about your stay or to pre-book activities during your stay in Banff.

E-mail: fdesk@banffparklodge.com
Toll free: 1-800-661-9266 option 0
Main Hotel: 1-403-762-4433


Housekeeping / Lost & Found
Open Monday - Friday business hours

E-mail: hksupervisor@banffparklodge.com
Direct Phone: 1-403-760-3260
Fax: 1-403-762-3553


Sales Office
Open Monday - Friday business hours. For inquiries about planning a convention or wedding.

E-mail: sales@banffparklodge.com
Toll free: 1-800-661-9266 option 2
Direct Phone: 1-403-760-3265

Fax: 1-403-762-4740


Dining Reservations
To plan your dining experience at either our Chinook Restaurant or Terrace Dining Room.

E-mail: chinookmanager@banffparklodge.com
Direct Phone: 1-403-760-3255
Fax: 1-403-762-3553

E-mail: terracemanager@banffparklodge.com
Direct Phone: 1-403-760-3271
Fax: 1-403-762-3553


Human Resources
Open Monday - Friday business hours

E-mail: human_resources@banffparklodge.com
Direct Phone: 1-403-760-3261
Fax: 1-403-762-3553


Executive Office
Open Monday - Friday business hours. If you wish to share your experience with us, or purchase a Gift certificate.

E-mail: kmckay@banffparklodge.com
Direct Phone: 1-403-760-3258

Fax: 1-403-762-4740