Contact Us

Banff Park Lodge Resort Hotel
and Conference Centre

222 Lynx Street P.O. Box 2200
Banff, Alberta, Canada T1L 1K5

Reservations Office (open 24 hours)
For general room inquiries or if you want to make or change a room reservation.
E-mail: info@banffparklodge.com
Toll free: 1 - 800 - 661 - 9266 option 1
Fax: 1 - 403 - 762 - 3553
Main Hotel: 1 - 403 - 762 4433

Front Office (open 24 hours)
For inquiries about your stay or to pre-book activities during your stay in Banff.
E-mail: fdesk@banffparklodge.com
Toll free: 1 - 800 - 661 - 9266 option 0
Main Hotel: 1 - 403 - 762 4433

Housekeeping / Lost & Found (open Monday - Friday business hours)
E-mail: hksupervisor@banffparklodge.com
Direct Phone: 1 - 403 - 760 - 3260
Fax: 1 - 403 - 762 - 3553

Sales Office (open Monday - Friday business hours)
For inquiries about planning a convention or wedding.
E-mail: sales@banffparklodge.com
Toll free: 1 - 800 - 661 - 9266 option 2
Direct phone: 1 - 403 - 760 - 3265
Fax: 1 - 403 - 762 - 4740

Dining Reservations
To plan your dining experience at either our Chinook Restaurant or Terrace Dining Room.
E-mail: chinookmanager@banffparklodge.com
Direct phone: 1 - 403 - 760 - 3255
Fax: 1 - 403 - 762 - 3553

E-mail: terracemanager@banffparklodge.com
Direct phone: 1 - 403 - 760 - 3271
Fax: 1 - 403 - 762 - 3553

Human Resources (open Monday - Friday business hours)
E-mail: human_resources@banffparklodge.com
Direct phone: 1 - 403 - 760 - 3261
Fax: 1 - 403 - 762 - 3553

Executive Office (open Monday - Friday business hours)
If you wish to share your experience with us, or purchase a Gift certificate.
E-mail: kdupuis@banffparklodge.com
Direct phone: 1 - 403 - 760 - 3258
Fax: 1 - 403 - 762 - 4740