Restaurant Supervisor
Duties include:
- Overseeing and enhancing the day-to-day operation of a 144 seat all-day family restaurant
- Improving service and profitability through training of new staff and ongoing training of existing staff
- Supporting other staff by taking a hands-on approach to ensure great customer service
The ideal candidate:
- Has a minimum of 3 years food and beverage experience, with previous food and beverage supervisory experience required
- Has a dynamic personality and excellent customer service skills
- Shows strong leadership and interpersonal skills with an aptitude for training
- Brings a positive attitude and strong teamwork abilities
- Has a flexible schedule; morning shifts are required
- Has a working knowledge of Microsoft Office and point of sale systems
We offer:
Competitive salary with bonuses and gratuities, duty meal, uniform and cleaning, subsidized housing, subsidized extended medical and dental benefits (after mandatory waiting period is served) and a great working environment
Reservation Agent
Duties include:
· Provide superior customer service to our arriving tour, conference and individual guests
· Registering arrivals and departures of tours and hotel guests
· Answering guest inquiries regarding rates, special packages, and general information about the hotel and local points of interest
· Presenting billing for services and receiving payment; exchange foreign currency
· Balance cash and complete balance sheets, cash and related forms
· Follow emergency safety procedures of the hotel
The ideal candidate:
· Has 1 to 2 years previous hotel front desk or reservation experience
· Is self-motivated and well-organized
· Is a capable multi-tasker with a keen attention to detail
· Has a professional, yet friendly, personality and demeanor in person and over the telephone
· Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests
· Has experience working with Microsoft Office
We offer:
Regular wage increases and bonuses, uniform, duty meal, subsidized extended medical and dental benefits, subsidized housing, (dry cleaning account), an opportunity to expand your knowledge in the hotel industry and a great working environment!
