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Our people are the heart
and soul of what we do.

Our staff’s commitment to our guests starts with our commitment to them.

We firmly believe that by providing our employees with an exceptional work experience, that they will in turn provide our guests with a similar level of courtesy, respect and enthusiastic service.

If you’d like to work for a company composed of outgoing, thoughtful people from all over both Canada and the world, come join our team!

Affordable and comfortable housing

Clean and safe accommodations

Training and development

Staff programs

Growth opportunities

Flexible vacations

Employment opportunities at Peaks and Bow View

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Our promise to you

We are committed to creating a workplace that is clean, comfortable and safe for all of our employees.

A truly world class place to work!

Our staff at Banff Park Lodge are truly an international all-star team! Join our team and create a lifetime’s worth of experiences and memories in one of the world’s most beautiful places.

We provide opportunities for professional development and growth.

We believe in a culture of teamwork.

We strive to attract employees who pursue a better work-life balance.

We hire for personality to engage our guests and provide memorable experiences.

Banff Park Lodge values

RESPECT

Banff Park Lodge and our collection of hotels employs more than 150 employees. The values we choose to live by include many things, with respect for our guests, employees, social and physical environment governing all that we do.

EMPLOYEE ENGAGEMENT & EXPERIENCES

We focus on one-on-one communication across all levels of our organization, focusing on direct communication. As a new employee to the Banff Park Lodge you can expect coaching throughout your onboarding and a complete performance review at the completion of your 3-month probationary period.

WELLNESS

Our aim is to provide work/life services and programs to employees and their families which promote health and well-being of the family and increase the employee's capacity to resolve personal and family issues.

QUALITY CUSTOMER SERVICE

We strive to provide good service and quality products to satisfy our customers. This includes personalized, consistent service throughout our operations teams along with fresh, delicious offerings in our dining outlets. Our guests expect distinctive surroundings with quiet, clean and comfortable rooms where they can get a good night's sleep.

Room Attendants

AHLA’s Employer of Choice, 9 years running

We are currently seeking full-time, permanent Room Attendants, required to work day shifts, weekends and holidays with opportunities for overtime. The wage will be negotiated based on experience, for 30-40 hours per week.

Employee Incentives:

– Term bonus up to $1500 plus an extra $1.50 per hour until October 22nd, 2022.
– Staff accommodation (pending availability) from $6.50 per day.
– Staff cafeteria offering meals at $2.37.
Discount on hotel rooms and on food and drinks in our 2 in-house restaurants.
– Health benefits available after 6 months of employment.
– Ski Pass subsidy available, receive a return of up to $350; payroll deduction available.

Duties Include (but are not limited to):
• Sweep, mop and wash floors, dust furniture, vacuum carpeting, make beds and change sheets, distribute clean towels and toiletries
• Stock linen closet, clean and disinfect bathrooms and fixtures, handle and report lost and found items, attend to guests’ requests for extra supplies
• Provide basic information on facilities, pick up debris and empty trash containers, wash windows, walls and ceilings
• Maintain a clean and safe work environment

Ideal Candidate:
• Must be able to stand for long periods of time
• Must be capable of lifting and carrying up to 20 pounds
• Must follow grooming standards
• Experience is an asset

Chef de Partie

We are currently seeking a full-time permanent Chef De Partie, required to work day shifts, evening shifts, weekends and holidays with opportunities for overtime hours. The salary for this position is based on experience, 30-40 hours per week.

Duties Include (but are not limited to):

  • Plan and direct food preparation and cooking activities for a formal hotel dining room
  • Estimate food requirements, prepare and cook meals and specialty foods including dishes for customers with food allergies or intolerances
  • Instruct cooks in preparation, garnishing and presentation of food and in new cooking techniques
  • Plan menus, ensure quality of food and portion control and create new recipes
  • Requisition food, kitchen supplies and equipment
  • Supervise cooks and kitchen staff

Ideal Candidate:

  • Cook trade certification required from a recognized vocational or technical college
  • Three or more years’ experience in commercial cooking
  • Fluent in English language (orally and written, and accurate numeracy)
  • Working with others and supervising in a team environment
  • Must be bondable
  • Must possess good sense of taste, good health and stamina, excellent hand eye co-ordination, good math skills, good memory for details, and be artistic and have a creative talent
  • Must have excellent communication skills, interpersonal skills and team building skills
  • Must have excellent organizational skills and maintain a calm demeanor

First Cook

We are currently seeking full-time First Cooks, required to work day shifts, evening shifts, weekends and holidays. The salary for this position is based on experience, for full-time positions 30-40 hours of work per week.

Duties Include (but are not limited to):

  • Ensuring that food is properly stored and handled at all times
  • Ensuring that the quality and quantity of food prepared meets hotel standards
  • Managing a clean, sanitized work station during and at the end of shift
  • Ensuring that food waste and spoilage are kept to a minimum

Ideal Candidate:

  • Must be legally allowed to work in Canada
  • Aspiring to become an apprentice
  • One year of experience in a kitchen required, hotel restaurant cooking is an asset
  • Prepares high quality food and follows superior sanitation standards
  • Is physically capable of lifting and carrying heavy items and standing for long periods of time
  • Is a team player, able to work in close conditions with several other people

Food & Beverage Supervisor

AHLA’s Employer of Choice, 9 years running

Are you passionate about customer service and love contributing to providing memorable guest experiences? Weddings, conferences, Christmas, or special event parties – become part of our team!

The position is required to work day shifts, evening shifts, weekends and holidays.

The supervisor receives a $3 per hour premium when working in catering.

Employee Incentives:

· Staff accommodation (pending availability) from $6.50 per day.
· Free duty meals in our staff cafeteria.
· Discount on hotel rooms and on food and drinks in our 2 in-house restaurants.
· Health benefits available after 6 months of employment.
· Ski Pass subsidy available, receive a return of up to $350; payroll deduction available.
· Great opportunities for career growth
· Education reimbursement for English as a Second Language Course

Duties Include (but are not limited to):

  • Supervise, and co-ordinate the activities of servers, bartenders, and catering staff
  • Build and maintain a liaison with function organizers before, during and after all services to ensure all needs are met and exceeded
  • Check room set-ups for correctness against BEO
  • Plan and co-ordinate event details with kitchen, stewarding and catering
  • Implement sequence of service, conducts pre-shift briefings, and relates all pertinent information with staff
  • Communicate with catering and all other departments as needed on the outcome, challenges, and successes of all functions
  • May assist our Crave Mountain Grill or La Terrazza restaurants as required

Ideal Candidate:

  • Has a minimum of 1 year of food and beverage/catering supervisor experience
  • Alberta Pro Serve certificate is required
  • Flexible schedule required
  • Must be physically cable of lifting and carrying up to 50 pounds
  • Has a dynamic personality and excellent customer service skills
  • Shows strong leadership, interpersonal skills and brings in a positive attitude

Dishwasher

Banff Park Lodge – AHLA’s Employer of Choice, 9 years running.

We are currently seeking a full-time permanent Dishwasher required to work day shifts, evening shifts, weekends and holidays with opportunities for overtime hours. The salary for this position is based on experience, 30-40 hours per week.

Employee Incentives:

– Term bonus up to $1500.
– Staff accommodation from $6.50 per day.
– Free duty meals in our staff cafeteria.
– Discount on hotel rooms and on food and drinks in our 2 in-house restaurants.
– Health benefits available after 6 months of employment.
– Ski Pass subsidy available, receive a return of up to $350; payroll deduction available.

Duties Include (but are not limited to):

  • Ensure clean and sanitary conditions of dish washing areas and relative kitchen spaces
  • Provide clean dishes, cutlery, baking & buffet equipment
  • Consistently offers professional, engaging and friendly service
  • General cleaning – mopping, sweeping, scrubbing, cleansing, polishing

Ideal Candidate:

  • Must be able to stand for long periods of time
  • Must be capable of lifting and carrying up to 30 pounds
  • Physically able to carry out the demands of the position including pushing, pulling, bending, and heavy lifting for long periods of time

Other benefits:

  • Education reimbursement for English as a Second Language Course
  • Living in beautiful Banff National Park!

Houseperson

AHLA’s Employer of Choice, 9 years running.

Employee Incentives:

– Term bonus up to $1500 plus an extra $1.50 per hour until October 22nd, 2022.
– Staff accommodation from $6.50 per day.
– Discounted food in our staff cafeteria.
– Discount on hotel rooms and on food and drinks in our 2 in-house restaurants.
– Health benefits available after 6 months of employment.
– Ski Pass subsidy available, receive a return of up to $350; payroll deduction available.

We are currently seeking a full-time, permanent House Person, required to work two day shifts, two evening shift and one room attendant shift (including weekends and holidays).

Duties Include (but are not limited to):

  • Maintain a clean and safe work environment of all the public spaces throughout the property
  • Sweep, mop and wash floors, dust furniture, vacuum carpeting, distribute clean towels and toiletries
  • Stock linen closet, clean and disinfect public bathrooms and fixtures, handle and report lost and found items, attend to guests’ requests for extra supplies
  • Provide basic information on facilities; pick up debris and empty trash containers, wash windows, walls and ceilings
  • Clean all corridors, pool change rooms, public spaces empty garbage/recycling bins

Ideal Candidate:

  • Must be able to stand for long periods of time
  • Must be capable of lifting and carrying up to 20 pounds
  • Must follow grooming standards
  • Experience is an asset

Front Desk Supervisor

We are currently seeking a full-time, permanent Front Desk Supervisor, required to work day shifts, evening shifts, weekends and holidays. The wage will be negotiated based on experience

Employee Incentives:

· Term bonus up to $1500 and plus an extra $1 per hour until October 22nd, 2022.
· Staff accommodation (pending availability) from $6.50 per day.
· Free duty meals in our staff cafeteria.
· Discount on hotel rooms and on food and drinks in our 2 in-house restaurants.
· Health benefits available after 6 months of employment.
· Ski Pass subsidy available, receive a return of up to $350; payroll deduction available.
· Great opportunities for career growth
· Education reimbursement for English as a Second Language Course

Duties include (but are not limited to):

· Being an effective leader with strong communication and interpersonal skills

· Customer service-oriented to ensure guests’ satisfaction from arrival to departure.

· Front Desk duties such as check-in, check-outs, making guest keys, etc.

· Verify billing, create room reservations, and process special requests.

· Train staff members and be pro-active in the team’s development

· Being knowledgeable of the Hotel, its layout, services and with all emergency and safety procedures

Ideal Candidate:

· Reliable and can commit to minimum 12 months of employment

· Has 1 to 2 years previous Hotel Front Desk or Reservations experience

· Is a capable multi-tasker with a keen attention to detail

· Has a professional, yet friendly, personality and demeanor in person and over the telephone

· Has proven problem solving, conflict resolution and guest service resolution skills

· Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests

· Has experience working with Microsoft Office and property management systems such as Opera/Opera Cloud

Exec Sous Chef

We are currently seeking a full-time permanent Executive Sous Chef who will be responsible for assisting the Executive Chef in the overall management and profitability of the culinary operation while establishing a safe and hospitable atmosphere. The Executive Sous Chef will also be responsible for assisting in developing performance objectives and delivering performance evaluation.

This position is required to workday shifts, evening shifts, weekends, and holidays. The salary for this position is based on experience.

The Executive Sous Chef is responsible and accountable for planning, co-ordinating and providing leadership to the kitchen, staff café and stewarding team.

Duties Include (but are not limited to):

· Ensuring high professional standards and quality, with the goal of the exceeding guest expectations, the Exec Sous Chef oversees all aspects of a la carte and banquet food preparation during their shift.
· Assisting the Executive Chef in all aspects of the kitchen production.
· Providing on-going leadership, and guidance to motivate kitchen and stewarding staff to ensure a positive work environment with the highest level of customer satisfaction and the goal of converting as much of our current business into future bookings.
· Ensuring their actions are in compliance with Banff Park Lodges Employee Handbook and their direction to employees adheres to the safety and wellness standards set by Banff Park Lodge.
· Oversee and supervise all banquet operations and special functions.
· Provide leadership and support to the Sous Chefs.
· Working closely with the Executive Chef and F&B Manager to maintain successful Food and Beverage operations.

Ideal candidate:

· A Red Seal Journeyman Cook’s Certificate or equivalent is a must.
· Minimum 3 years’ experience in culinary management.
· A minimum of 6 years à la Carte and Convention cooking experience in high volume hotels, resorts or restaurant is required.
· Maintaining a professional appearance according to hotel standards at all times.
· Excellent communication and interpersonal skills.
· Must be able to lift 50 pounds on occasion and up to 30 pounds regularly.
· Schedule flexibility and over time as required.
· Working knowledge of MS Office.

Employee Benefits:

· Staff accommodation from $6.50 per day.
· Discount on stays at our three hotels and 2 in-house restaurants
· Health benefits available after 3 months of employment including life insurance, dental, medical and drug coverage.
· Free duty meals in our staff cafeteria.
· Ski Pass subsidy available up to $350.
· Monthly staff socials

Chef de Cuisine

We are currently seeking a full-time permanent Chef De Cuisine, for our authentic Italian restaurant La Terrazza, featuring locally sourced and inspired cuisine. Our signature in-house restaurant features a carefully curated wine list, homemade pasta and exquisite desserts.

This position is required to work day shifts, evening shifts, weekends, and holidays. The salary for this position is based on experience.

The Chef De Cuisine is responsible and accountable for planning, co-ordinating and providing leadership to the La Terrazza Kitchen Team.

Duties Include (but are not limited to):

– Assist in creating a positive work environment to ensure all kitchen staff can meet or exceed all guests needs and expectations.
– Assist the Executive Chef and Executive Sous-Chef in maximizing profit and minimize expenses by managing staff and being aware of food and labour cost budgets.
– Ensuring elegant and professional presentation and taste of food according to hotel standards.
– Assist in inventory at the end of each month as required.
– Ensuring recipes and standards are up to date for all La Terrazza menu items.
– Maintaining the highest in hygiene and food safe standards for the food service operation as per Alberta health services standards.
– Maintaining a product that is current with trends and consumer demand.
– Maintain product consistency and quality with the hotel standards.
– To be familiar with, and train staff on emergency, safety, and security procedures.
– Providing the management support and leadership necessary for the overall implementation and execution of Banff Park Lodge’s safety policy within their areas of responsibility.

Ideal candidate:

– A Red Seal Journeyman Cook’s Certificate or equivalent is a must.
– Minimum of 5 years a la carte experience in a supervising position preferably in a hotel environment.
– Excellent communication and interpersonal skills.
– Must be able to lift 50 pounds on occasion and up to 30 pounds regularly.
– Schedule flexibility and over time as required

Employee Incentives:

– Staff accommodation from $6.50 per day.
– Free duty meals in our staff cafeteria.
– Discount on hotel rooms and on food and drinks in our 2 in-house restaurants.
– Health benefits available after 3 months of employment.
– Ski Pass subsidy available, receive a return of up to $350.
– Great opportunities for career growth