Laundry Attendant

*Valid class 5 driver’s license and clean driving abstract necessary for this position.

Welcome! Our organization operates 3 hotel properties – Banff Park Lodge, Bow View Lodge, and Peaks Hotel & Suites – and 2 restaurants, all with an ideal location, steps from downtown Banff on one side and from the peaceful Bow River on the other.

We welcome inclusion in our workplace and understand the importance of diversity. We want to provide a safe and equal work environment so our team can thrive inside and outside of work. We do not tolerate any form of discrimination, including in recruitment, based on race, colour, religion, gender and sexuality, nationality, age, disability, Aboriginal/Native American status, or other. We are happy to consider accessibility accommodations to applicants upon request. Please submit accommodation requests to hradmin@banffparklodge.com and title “”APPLICATION ACCOMMODATION REQUEST”. We thank all candidates for their application but will only contact those whom we select to invite to an interview.

Thank you for your interest in joining our team as a Laundry Attendant.

This position is full-time, permanent, offering $17.00 – $18.25 per hour.

Employee Incentives:

• Staff accommodation ranging from $8.00 – $15.50 per day (based on availability),
• Staff rates and friends and family rates at our hotels and restaurants,
• Frequently held staff events,
• Staff Cafeteria serving lunch and dinner daily,
• Health benefits available after 6 months of employment, including life insurance, dental, medical and drug coverage,
• Uniforms supplied (excluding footwear),
• Payroll deduction available for a local gym membership,
• Use of hotel pool and gym facility (restrictions apply),
• 15% off treatments at Cedar & Sage
• Employee Referral Program,
• Education reimbursement for English as a Second Language Course
• And more!

Duties Include (but are not limited to):

• Operate in-house washer and dryers,
• Wash, dry and fold towels, linen, and uniforms,
• Count, sort and record clean linen and tablecloths as noted on the distribution form,
• Assist with the pickup and return delivery of laundry to and from other properties,
• Check laundered articles to ensure that established standards are met,
• Demonstrate a working knowledge of hotel safety and security procedures as required in order to maintain a secure and safe environment for guests and hotels,
• And other duties as assigned.

Job Requirements/Ideal Candidate:

• Class 5 driver’s license and clean driving abstract,
• Ability to stand and walk for prolonged periods of time,
• Ability to work independently without supervision,
• Ability to visually check work, work area, and hotel spaces,
• Frequent lifting and carrying up to 60lbs,
• Frequent kneeling, pushing, and pulling,
• Previous experience is an asset.

Other Requirements:

• Knowledge of English language enough to engage guests in conversations
• Ability to deal with the public in a professional courteous manner
• Ability to communicate with all managers, supervisors and fellow associates
• Be well groomed and conform to hotel dress code

INTERESTED?

Apply through email by sending your resume to hradmin@banffparklodge.com.
Or bring your resume in person to 201 Lynx Street.

Only candidates selected for an interview will be contacted.

Do you require assistance during the application process? If so, please send an email to hradmin@banffparklodge.com to request assistance.

Guest Services Agent

Welcome! Banff Park Lodge Collection of Hotels operates 3 hotel properties – Banff Park Lodge, Bow View Lodge, and Peaks Hotel & Suites – and 2 restaurants – La Terrazza and Crave Mountain Grill. – all with an ideal location, steps away from lively downtown Banff on one side and from the peaceful Bow River on the other.
We’re proud to be a Bow Valley Workplace Inclusion Champion. We understand the importance of diversity to achieve growth and success in our company, our team, and our community.  We are committed to providing a safe and equitable work environment and want to see our team thrive both inside and outside of work. We do not tolerate any form of discrimination in the workplace, including in recruitment, based on race, colour, religion, gender and sexuality, nationality, age, disability, Aboriginal/Native American status, or other. We are happy to consider accessibility accommodations to applicants upon request to prevent barriers in the application process. Please submit accommodation requests to hradmin@banffparklodge.com and title “”APPLICATION ACCOMMODATION REQUEST”. We thank all candidates for their application but will only contact those whom we select to invite to an interview.
Thank you for your interest in joining our team as a Guest Services Agent.

This position is full-time, permanent, offering $16.75 – $18.25 per hour based on experience

Employee Incentives Include:

• Staff accommodation ranging from $8.00 – $15.50 per day (based on availability),
• Staff rates and friends and family rates at our hotels and restaurants,
• Frequently held staff events,
• Staff Cafeteria serving lunch and dinner daily,
• Health benefits available after 6 months of employment, including life insurance, dental, medical and drug coverage,
• Uniform supplied (excluding footwear) and free dry cleaning available for uniform,
• Payroll deduction available for a local gym membership,
• Use of hotel pool and gym facility (restrictions apply),
• 15% off treatments at Cedar & Sage
• Employee Referral Program,
• Education reimbursement for English as a Second Language Course
• And more!

Duties include (but are not limited to):

• Create, cancel, and change room reservations both in person and over the phone
• Provide excellent customer service through all channels
• Communicate well with staff and guests
• Provide information on hotel facilities and services, including information and services required for guests with special needs
• Act self-sufficiently with minimal supervision
• Clerical duties (i.e. faxing, filing, photocopying)
• Decision making, critical thinking, job task planning and organizing
• Maintain a tidy and organized work space

Ideal Candidate:

• Reliable and can commit to at least 6-12 months of employment
• Has 1 years previous hotel front desk or reservation experience
• Is a capable multi-tasker with a keen attention to detail
• Has a professional and friendly demeanor in person and over the telephone
• Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests
• Has experience working with Microsoft Office

INTERESTED?

Apply through email by sending your resume to syeager@banffparklodge.com.
Or bring your resume in person to 201 Lynx Street.

Only candidates selected for an interview will be contacted.

Do you require assistance during the application process? If so, please send an email to hradmin@banffparklodge.com to request assistance.

Terrace Lounge Bartender

Welcome! Banff Park Lodge Collection of Hotels operates 3 hotel properties – Banff Park Lodge, Bow View Lodge, and Peaks Hotel & Suites – and 2 restaurants – La Terrazza and Crave Mountain Grill. – all with an ideal location, steps away from lively downtown Banff on one side and from the peaceful Bow River on the other.

We’re proud to be a Bow Valley Workplace Inclusion Champion. We understand the importance of diversity to achieve growth and success in our company, our team, and our community. We are committed to providing a safe and equitable work environment and want to see our team thrive both inside and outside of work. We do not tolerate any form of discrimination in the workplace, including in recruitment, based on race, colour, religion, gender and sexuality, nationality, age, disability, Aboriginal/Native American status, or other. We are happy to consider accessibility accommodations to applicants upon request to prevent barriers in the application process. Please submit accommodation requests to hradmin@banffparklodge.com and title “”APPLICATION ACCOMMODATION REQUEST”. We thank all candidates for their application but will only contact those whom we select to invite to an interview.

Thank you for your interest in joining our team as Terrace Lounge Bartender.

This is a full-time, permanent position offering $15.00-$15.75 per hour.

Employee Incentives:

• Staff accommodation ranging from $8.00 – $15.50 per day (based on availability),
• Staff rates and friends and family rates at our hotels and restaurants,
• Frequently held staff events,
• Staff Cafeteria serving lunch and dinner daily,
• Health benefits available after 6 months of employment, including life insurance, dental, medical and drug coverage,
• Uniforms supplied (excluding footwear) and free dry cleaning for uniform available,
• Payroll deduction available for a local gym membership,
• Use of hotel pool and gym facility (restrictions apply),
• 15% off treatments at Cedar & Sage
• Employee Referral Program,
• Education reimbursement for English as a Second Language Course
• And more!

Duties Include (but are not limited to):

• Consistently offer professional, friendly and engaging service to provide memorable dining experiences which exceed our guests’ expectations,
• Maintain a full knowledge of all food and beverage menus in the Terrace Lounge and La Terrazza Ristorante,
• Inform guests on menu items and specials, and make suggestions according to their preferences,
• Mix drinks and control the beverage stock as per guidelines,
• Serve, clear, and reset tables in a timely manner and assist with in room dining orders,
• Maintain a clean and well stocked environment for staff and guests,
• Handle guest concerns, reacting quickly and professionally,
• Operate all equipment in a safe and proper manner,
• Follow all health, safety, and sanitation policies and procedures when handling food and beverage,
• Demonstrate a complete understanding of the restaurant policies, procedures, and service standards,
• Ensure effective working relationships and clear communication with all colleagues and leaders in the restaurant and other departments,
• Utilize the environmental mission statement as a guideline for all operations,
• Continuously walk and stand throughout the shift,
• Occasionally lift and carry up to 30 lbs.; frequently bending, kneeling, pushing, and pulling,
• And other tasks as assigned.

Ideal Candidate:

• Previous Fine Dining Food & Beverage experience is an asset
• Working knowledge of Point of Sale System preferred
• Strong interpersonal and problem solving abilities
• Energetic, enthusiastic, self-motivated and a charismatic team player
• Proficient in the English language, second language is an asset
• Ability to work well under pressure in a fast paced environment
• Must be flexible in terms of working hours

INTERESTED?

Apply through email by sending your resume to terracemanager@banffparklodge.com.
Or bring your resume in person to 201 Lynx Street.

Only candidates selected for an interview will be contacted.

Do you require assistance during the application process? If so, please send an email to hradmin@banffparklodge.com to request assistance OR indicate Not Applicable (N/A)