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Guest Directory

Yes, the hotel has free wireless internet access in all guestrooms and public areas. A password is required and is provided at check-in.

For your convenience and comfort, we offer heated underground parking, with a height clearance of 6 feet. Winter plug-ins and a complimentary carwash are available. As part of our commitment to the environment, Banff Park Lodge is proud to offer 2 electric vehicle charging stations. For larger vehicles, we offer outside parking at the rear of the hotel.

Underground Parkade – $14 per night
Oversized Parking – $7 per night

Due to limited parking, we can only accommodate one vehicle per room. Valet is temporarily unavailable until further notice.

Check-in is any time after 4 pm. Check-out is 11 am. An early check-in or late check-out can be requested and is dependent on availability.

We sell SkiBig3 ski tickets at the front desk. These can be used at Lake Louise Ski Resort and Banff Sunshine Village.

  • Adult $129
  • Senior $99
  • Youth $99
  • Children $39

Room service is available between the hours of 7am – 11am and 5pm – 10pm. A $3 room service fee and 18% gratuity will be applied. Please dial “2410” from your room to reach our room service team.

Our Crave restaurant offers breakfast. Breakfast is served from 7am – 11am Monday through Friday and from 7am – 12pm Saturday & Sunday.

Hours: Daily from 7am-11pm.

Adult Only – Quiet Hours: 9 – 11pm.

Our renovated pool area includes a swimming pool, plunge pool, Eucalyptus steam room and hot tub for you to unwind after a day of adventure. Lockers are available free of charge to store your belongings. We also offer an exercise area including treadmill, elliptical, stationary bike and free weights.

The health and safety of our guests is of paramount importance to us and we are partaking in the Alberta Restriction Exemption Program. For guests over 12 years old, proof of vaccination is required to use these facilities.

Yes, our housekeeping team offers a daily light touch-up housekeeping stay service which includes removal of garbage and recycling, replenishing of amenities and towels. If you are staying 4 nights, you will receive a full housekeeping stay service after 2nd night of your stay which also includes linen change and thorough clean of the bathroom.

For stays of 5 or more nights, the full housekeeping stay service is available after every 3rd night of your stay. If you require any extras, please dial “0” on your in-room phone and our team will deliver them to you.

All our rooms have a fridge. Microwaves are only available in our Parlor and Lodge Suites.

For a full list of in-room amenities, please click here.

Yes, you can contact our Concierge who will be happy to assist you with booking sightseeing tours. Please dial “0” and ask from the concierge or stop by the concierge desk in the lobby.

Our hotel is conveniently located within a 5-minute walk from the town center.

All our 2nd and 3rd floor rooms include a balcony, whilst our 1st floor rooms have a patio area. Chairs can be provided on request. Please dial “0” on your in-room phone to request chairs.

Please dial “0” from your room to speak with our Front Desk Team.

For Your Convenience.

  • The Front Desk and Concierge are open 24 hours
  • To call from room to room dial “7” and the room number.
  • A flashing light on the telephone indicates there is a voicemail. There is a red button on your phone to access mail.
  • Please be aware that there is an access fee for all local and toll-free calls. Long  distance charges are pending destination.
  • Contact the Front Desk for printing services.
  • All rooms are equipped with an extra blanket and an extra pillow.
  • You can find our ice and pop vending machines on the second floor by room 226.

Shower Instructions

In your shower you have the option to use the shower head or the hand held shower wand.

A: Tub & Shower Head Controls
• Turn clockwise to fill the bathtub.
• Turn counter-clockwise to use the showerhead.
• Turn to center to turn off.

B: Temperature Control
• Turn clockwise for cold water.
• Turn counter-clockwise for hot water.

C: Hand-held Shower Wand Control
  Turn clockwise to turn on.
  Turn counter-clockwise to turn off.

CRAVE MOUNTAIN GRILL

403-760-3255 | Located on the 2nd floor.
Breakfast Hours:

7 am – 11 am | Monday to Friday
7 am – 12 pm | Saturday and Sunday
Dinner Hours:
5 pm – 9:30 pm | December 25 & 31

TERRACE DINING ROOM

403-760-3271 | Located in the lobby.
Dinner Hours:

5 pm – 10 pm | 7 days a week

TERRACE LOUNGE

403-760-3271 | Located in the lobby.
Hours:

4 pm – 11 pm | 7 days a week

ATM

Located in the lobby.

GORO CANYON SMOKE & MAGAZINE SHOP

Postcards, stamps, gifts, cigars and more.

SALON 1463

Hair Salon. Call for an appointment. 403-762-0440

TAXI SERVICE

24hr 7 days a week. 403-762-0000

HOSPITAL

Mineral Springs Hospital
305 Lynx St, Banff,
403-762-2222

MEDICAL CLINIC

Alpine Medical Clinic
201a-211 Bear St, Banff
403-762-3155

CLOSEST PHARMACY

Gourley Pharmacy
220 Bear Street, Banff
403-762-2516

RCMP

Royal Canadian Mounted Police
335 Lynx St, Banff
403-763-6600

R C M R M C Ki t chen L e a ther & Furs Go r o Ca n y on Smo k e & Gift Shop & P o s t Office Salon 1463 F r ont Desk Black Tie Skis T O RUNDLE WING LA TERRAZZA P A TIO T O C AS C ADE WING MAIN ENTRANCE

Black Bear Room

Dimensions 44' X 45' - Sq. Ft. 1980
Ceiling 9'6" - Theatre 100
Classroom 50 - Banquet 100
Reception 150 - U-Shape 30
Boardroom 22 - Half Rounds 50

Den Board Room

Dimensions 18' X 36' - Sq. Ft. 648
Ceiling 8' - Theatre 40
Classroom 30 - Banquet 32
Reception 30 - U-Shape N/A
Boardroom 20 - Half Rounds N/A

Lynx Salon

Dimensions 27' X 38' - Sq. Ft. 1026
Ceiling 8'6" - Theatre 86
Classroom 48 - Banquet 72
Reception 100 - U-Shape 20
Boardroom 22 - Half Rounds 45

Lodge Rooms

Dimensions 20' X 27' - Sq. Ft. 540
Ceiling 8' - Theatre 40
Classroom 24 - Banquet 24
Reception 30 - U-Shape N/A
Boardroom 18 - Half Rounds N/A