Yes, the hotel has free wireless internet access in all guestrooms and public areas. A password is required and is provided at check-in.

We offer heated underground parking, with a height clearance of 6 feet. Winter plug-ins and a complimentary car-wash are available. As part of our commitment to the environment, Banff Park Lodge is proud to offer 2 electric vehicle charging stations. For larger vehicles, we offer outside parking at the rear of the hotel. Parking availability is not guaranteed.

Underground Parkade – $14 per night
Oversized Parking – $7 per night

Due to limited parking, we can only accommodate one vehicle per room. Valet is temporarily unavailable until further notice.

Check-in is any time after 4 pm. Check-out is 11 am. An early check-in or late check-out can be requested and is dependent on availability.

We sell SkiBig3 ski tickets at the front desk. These can be used at Lake Louise Ski Resort and Banff Sunshine Village.

• Adult – TBA
• Senior – TBA
• Youth – TBA
• Children – TBA

Room service is available between the hours of 7am – 11am and 5pm – 10pm. A $3 room service fee and 18% gratuity will be applied. Please dial “2410” from your room to reach our room service team.

Our Crave restaurant offers breakfast. Breakfast is served from 7am – 11am Monday through Friday and from 7am – 12pm Saturday & Sunday.

Hours: Daily from 7am-11pm.

Adult Only – Quiet Hours: 9 – 11pm.

Our renovated pool area includes a swimming pool, plunge pool, Eucalyptus steam room and hot tub for you to unwind after a day of adventure. Lockers are available free of charge to store your belongings. We also offer an exercise area including treadmill, elliptical, stationary bike and free weights.

Yes. We offer daily housekeeping stay service that includes emptying of garbage & recycling, replenishing of amenities (coffee, tea, shampoo, towels, etc.) and making the bed.

Full linen change stay service also includes full clean of your bathroom and it is scheduled after every 3rd night. This full linen change stay service is moved by a day earlier when it falls one day before check out. E.g. 4-night stay receives linen change stay service after 2nd night. 5-night stay receives stay service after 3rd night.

If you require any extras, please dial “0” on your in-room phone and our team will deliver them to you.

All our rooms have a fridge. Microwaves are only available in our Parlor and Lodge Suites.

For a full list of in-room amenities, please click here.

Yes, you can contact our Concierge who will be happy to assist you with booking sightseeing tours. Please dial “0” and ask from the concierge or stop by the concierge desk in the lobby.

Our hotel is conveniently located within a 5-minute walk from the town center.

All our 2nd and 3rd floor rooms include a balcony, whilst our 1st floor rooms have a patio area. Chairs can be provided on request. Please dial “0” on your in-room phone to request chairs.

Please dial “0” from your room to speak with our Front Desk Team.