Yes, the hotel has free wireless internet access in all guestrooms and public areas. A password is required and is provided at check-in.
We offer heated underground parking, with a height clearance of 6 feet. Winter plug-ins and a complimentary car-wash are available. As part of our commitment to the environment, Banff Park Lodge is proud to offer 2 electric vehicle charging stations. For larger vehicles, we offer outside parking at the rear of the hotel. Parking availability is not guaranteed.
Underground Parkade – $14 per night
Oversized Parking – $7 per night
Due to limited parking, we can only accommodate one vehicle per room. Valet is temporarily unavailable until further notice.
Check-in is any time after 4 pm. Check-out is 11 am. An early check-in or late check-out can be requested and is dependent on availability.
The 2024–25 ski season has wrapped up, so tickets are no longer available at the front desk. We’ll begin selling SkiBig3 lift tickets for the 2025–26 season once pricing is released—check back this autumn for details. We look forward to getting you back on the slopes!
Room service is available between the hours of 7am – 11am and 5pm – 10pm. A $3 room service fee and 18% gratuity will be applied. Please dial “2410” from your room to reach our room service team.
Breakfast Service Update
Crave Mountain Grill is temporarily closed for renovations. While the makeover is underway, you can enjoy our new La Terrazza Breakfast in the bright atrium of Banff Park Lodge:
Monday–Friday: 7:00 am – 11:00 am
Saturday & Sunday: 7:00 am – 12:00 pm
Expect an Italian-inspired spread—fresh-baked pastries, locally roasted coffee, and classic hot favourites—served with mountain views. Crave will reopen with a refreshed look in 2025; until then, we look forward to welcoming you to La Terrazza each morning.
Yes. We offer daily housekeeping stay service that includes emptying of garbage & recycling, replenishing of amenities (coffee, tea, shampoo, towels, etc.) and making the bed.
Full linen change stay service also includes full clean of your bathroom and it is scheduled after every 3rd night. This full linen change stay service is moved by a day earlier when it falls one day before check out. E.g. 4-night stay receives linen change stay service after 2nd night. 5-night stay receives stay service after 3rd night.
If you require any extras, please dial “0” on your in-room phone and our team will deliver them to you.
All guest rooms come equipped with both a fridge and a microwave.
For a full list of in-room amenities, please click here.
Yes, you can contact our Concierge who will be happy to assist you with booking sightseeing tours. Please dial “0” and ask for the concierge or stop by the concierge desk in the lobby.
Our hotel is conveniently located within a 5-minute walk from the town center.
All our 2nd and 3rd floor rooms include a balcony, whilst our 1st floor rooms have a patio area. Chairs can be provided on request. Please dial “0” on your in-room phone to request chairs.
Please dial “0” from your room to speak with our Front Desk Team.
In your shower you have the option to use the shower head or the hand held shower wand.
A: Tub & Shower Head Controls
• Turn clockwise to fill the bathtub.
• Turn counter-clockwise to use the showerhead.
• Turn to center to turn off.
B: Temperature Control
• Turn clockwise for cold water.
• Turn counter-clockwise for hot water.
C: Hand-held Shower Wand Control
• Turn clockwise to turn on.
• Turn counter-clockwise to turn off.
In your room, the thermostat allows you to control the temperature and fan settings for personalized comfort.
A: Power & Temperature Display
• Tap the screen to wake the device.
• The current room temperature will appear in the center.
B: Adjust Temperature
• Tap the thermometer icon.
• Slide your finger up or down to increase or decrease the temperature.
C: Fan Settings
• Tap the fan icon to adjust the airflow
• Auto (A): Fan turns on only when heating or cooling is needed.
•1 / 2 / 3: Manually set the fan speed (3 = highest).
403-760-3255
Located on the 2nd floor.
BREAKFAST HOURS
Monday to Friday: 7 am – 11 am
Saturday and Sunday:7 am – 12 pm
403-762-0440
Located on the 1st floor.
Hair Salon. Call for an appointment.
403-431-6232
Located on the 1st floor.
Hours: 9am - 9pm
403-760-3271
Located in the lobby.
Dinner Hours
Daily: 5 pm – 10 pm
825-398-9563
Located in the lobby.
Hours: 8am - 7pm
Located in the lobby.
403-760-3271
Located in the lobby.
Lounge Hours
Daily: 4 pm – 11 pm
825-398-9563
Located in the lobby.
Hours: Daily: 8 am – 6 pm
403-762-2222
305 Lynx St, Banff
403-763-6600
335 Lynx St, Banff
403-762-3155
201a - 211 Bear St, Banff
403-762-2516
220 Bear Street, Banff
